Blog
Visitor Management Made Simple
Key Link has proven to be an exceptionally practical solution for granting access to guests and visitors. It works particularly well for smaller numbers of visits in more informal environments, such as hospitality venues, short-term apartment rentals, and similar settings.
However, in corporate, institutional, or high-security environments, a dedicated Visitor Management System (VMS) is usually required to meet more structured and professional standards.
Traditionally, visitor management systems have been treated as standalone solutions due to their distinct and often comprehensive feature set. After conducting thorough research and listening closely to our users, we decided to develop a Visitor Management solution directly within Door Cloud.
We recognized the strong potential of Key Link as the foundation for visitor access. Because it is purely mobile-based and requires no physical cards or special readers, it aligns perfectly with Door Cloud’s mobile-first philosophy. At the same time, it delivers seamless and secure integration with our access control system.
This approach allows visitors to gain access without needing to install any additional apps on their phones. For organizations that prefer traditional methods, Door Cloud also supports issuing temporary badges. The two methods can be combined flexibly — for example, using Key Link for parking entry while issuing a physical badge at reception.
How Door Cloud Visitor Management Works
We intentionally focused on the most common and valuable use cases rather than trying to cover every possible feature. These workflows are designed to match the real-world needs of most Door Cloud users:
1. By Invitation
The host (resident user) initiates the process by sending an email invitation to the visitor. The visitor then completes a simple online form with the required information. Once the host or security team reviews and approves the details, a Key Link is generated with specific time windows and authorized doors.
Upon arrival, the visitor checks in automatically at the first door they use or at the reception desk. When leaving, they can check out at reception or automatically at a designated exit door.
2. Ad-hoc Visits
A visitor arrives without a prior invitation. The receptionist collects their information, verifies their identity, confirms the host’s availability, and creates the visit. Depending on the site’s security policy, the receptionist can issue a Key Links, a visitor badge, or both. Check-out is completed at the reception desk when the visit ends.
Flexible Ways to Use the System
Even though Visitor Management is built into Door Cloud, you are not locked into using only our solution. Door Cloud can be easily integrated with third-party visitor management systems. Similarly, our VMS can connect with other access control platforms.
Additionally, Door Cloud’s Visitor Management can be used completely standalone, without any access control hardware. This is particularly useful in two common scenarios:
- Properties that allow open access to certain areas but still want to maintain an accurate record of all visitors.
- Locations where hosts personally escort guests and open doors for them.
Looking Ahead
There are many ways to use Door Cloud Visitor Management, and we plan to develop it further based on real user feedback. We are excited to see how our customers use it and eager to hear your thoughts and suggestions.